Workforce Planning

The time is nigh. Or at least a possible recession may or may not be around the corner. With inflation and interest rates trending upwards, many economists are predicting a 2022 recession. That, understandably, has businesses of all sizes concerned. And while there’s no reason to panic yet, smart organizations know to be proactive. If that’s you, you’re likely already starting to try to figure out how to weather the possible storm ahead.  That starts with reevaluating your strategic workforce planning best practices and goals. After all, in a worst-case scenario, recessions can come with layoffs and other workforce adjustments. But when they’re not planned correctly (or avoided completely), layoffs can affect your ability to meet your business goals, bring down employee morale and threaten your company culture and productivity as a whole.   So how do you use workforce planning to recession-proof your business while still keeping your team working at its maximum capacity? We have five strategic workforce planning best practices to help: 1. Start by Assessing Your Existing Team If you do find yourself needing to make adjustments to your workforce in the near future, you want to be prepared. And that starts by getting a clear idea of the strengths and weaknesses of the workforce you already have in place. One of the strategic workforce planning best practices we recommend, then, is evaluating your current team. That means looking at all of the relevant data you have with a critical eye, to determine how everyone is contributing to your strategic goals, whether the right leadership is in place to guide them through turbulent times and what mix of skills you need to get you through to the other side of a recession. Where can you make changes to build new efficiencies or optimize what’s already in place? And would automation or new technology help?  This kind of workforce analysis will help you determine which layoffs and workforce adjustments will have the least impact on your business objectives—and where those layoffs can be avoided altogether.  But there’s more you might want to consider during this stage as well. 2. Create a Diverse and Resilient Workforce A recession doesn’t mean it’s time to throw out your commitment to the greater good. Diversity, equity and inclusion (DEI) are still important issues for many of your customers, partners and staff. And if you want to be a good corporate citizen, they should be for you as well. In fact, since recession-era unemployment rates are often higher for people of color (and even more so for women of color), now is the perfect time to prove your commitment to those ideals. Source: Forbes via Bureau of Labor Statistics But even more than that, a diverse workforce is often a more resilient workforce. According to Gartner, companies that demonstrate strong DEI practices during a crisis are often viewed more favorably—but those whose actions don’t align with the values they’ve expressed will be looked at less positively by the customers and stakeholders that help keep your business thriving. So when you analyze your workforce with the goal of recession-proofing your business, don’t forget your DEI goals. Instead, build a plan that keeps diversity and inclusion front and center. In this video, Vena Chief Customer Officer Debbie Lillitos discusses how workforce data and analytics can help fuel D&I—and why it's important to not take that data out of context. FREE Workforce Planning Template for Excel View all your labor expenses in one place, leverage our interactive dashboard and get a detailed breakdown of expenses by type and by month with this free best-practice Excel template. 3. Open up the Lines of Communication Our next tip? Don’t plan for a recession in isolation—get everyone involved. In other words, don’t surprise your teams with layoffs or other major changes that will affect how they do their jobs. It may be a tough conversation to have, but if you want to keep employee morale from sinking and keep productivity up, you need to prepare your employees and make them feel like they’re part of the discussion. If you don’t, you risk leaving your employees out on a limb and feeling like you don’t care about their well-being. So be transparent. Share the reality of your business’s financial situation and ask your employees for their ideas on how to reduce costs and increase efficiencies. In doing so, you make them part of the process, while also benefiting from a range of perspectives coming from throughout the organization.  The result? Maybe ideas will emerge that will make layoffs unnecessary. A reduction in hours, perhaps, or voluntary pay cuts. Or something else altogether—something you hadn’t even considered. Which brings us to number four… 4. Don’t Make Layoffs Your First Course of Action If you want to empower your business through the recession and be ready to hit the ground running when the economy turns around again, you need the right people on your team. You want those people to be experienced in your unique way of doing things, and happy and productive so that they’re giving you their best work.  For those reasons and more, layoffs shouldn’t be the first course of action in your recession plan. So why not look for other cost savings you can draw on first as you build out a plan to recession-proof your business? By reducing expenses, eliminating redundancies and reimagining business practices that aren’t adding to your revenue, you might be able to find the savings you need without laying off any staff at all. That way, as the economy turns around and your business does as well, you’ll have the team you need to keep up. 5. Don’t Forget the People Behind the Numbers And that brings us to number five—the last of our strategic workforce best practices. After crunching the numbers and considering alternatives, you may decide you can’t altogether avoid making cuts to your workforce. It’s unfortunate, but it happens. However, that doesn’t mean you need to make it worse for the people on the other side. To the people you’ve decided to lay off, that decision will be life-changing. So treat those people like, well, people—not just numbers on a spreadsheet. By being empathetic to their situation and addressing each layoff like the life-impacting event it is, you’ll show how much you really care. And don’t stop caring when the layoffs are over, either. Chances are the team that remains will be left doing more work than they were before, all while worrying about the future status of their own jobs. Programs that support mental and emotional health, non-monetary perks to reward work well done and continual communication can all be ways of making your team feel valued and safe. Any Other Strategic Workforce Planning Best Practices You Need To Know? Of course, this is all just a start. Preparing for a recession means creating a workplace planning environment that strives for continual improvement. That means looking for ways to constantly add efficiencies, stay agile and optimize the way you do business.  And if you want to truly be proactive, all of that should be in place before the economy takes a downturn. So if you haven’t already, start creating that culture of improvement now. That way, if the possibility of a recession turns into the reality of one, you’ll already have a plan in place that leaves as few casualties as possible in its wake. Strategic Workforce Planning Best Practices Learn more best practices in attracting, recruiting and retaining professionals who will help build a differentiating modern workplace culture to thrive in the face of ongoing change.