As Senior Vice President, Professional Services, Ilene is responsible for overseeing the strategic direction and operational excellence of Vena’s professional services team, ensuring the delivery of high-quality consulting and support services to Vena clients.
A true collaborator, Ilene enjoys working across departments to help deliver a best-in-class customer solution that is built, implemented and adopted with customer value in mind. With two decades leading global delivery organizations, she excels at growing, transforming and scaling SaaS teams for impactful customer partnerships. Ilene’s collaborative approach emphasizes customer value, resulting in ROI-driven outcomes and high customer satisfaction. For fun, Ilene enjoys yoga, running with her dog and cooking.